Return and Exchange

If for any reason you are not satisfied with your purchase, you can return your order to us based on the following terms:

  1. Returned items must reach us within 14 days from the date we deliver to you;
  2. Item is in new condition, unworn, unwash, unaltered, and with tag label.
  3. Hijabs, Accessories, and discounted items are not entitled for return nor exchange.
  4. International orders are not entitled for return.
  5. Returns are for exchange only, no cash refunds.

 

Both the return charges and the redelivery charges (of the 2nd item) shall be borne by you. However, if the return is due to defect item, all these charges will be borne by us.

All international orders are not entitled for Return and Exchange except orders from USA which is fulfilled by Amazon.

You are encouraged to refer to our Measurement Guideline should you have any doubts in choosing your sizes, or you may contact us at admin@mnshop.com.my

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